Log in or sign up to Tower London to earn rewards today
At TOWER, there is just one thing that means more to us than the latest footwear - if it’s not Brick Lane’s cobbled backstreets, then it has to be… family.
As one of London’s most exciting independent retailers, we do our best to look after those nearest and dearest, which is why we’re introducing the TOWER Loyalty Scheme.
To join the family, sign up below and start saving those points.
If you already have an account, log in to check your progress!
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Collecting Loyalty Points
Earn points when you complete activities
Make a purchase
5 points per $2
Create an account
200 points
Sign up to newsletters
500 points
Redeem points for rewards from Tower London
Follow our socials
200 points
Read the blog
10 points [5/month]
Refer a friend
50 points
EARN POINTS
Make a purchase
5 points per $2
Happy Birthday
500 points
Like us on Facebook
50 points
Follow us on Twitter
50 points
Follow us on Instagram
50 points
Write a store review
200 points
Post our hashtag on Instagram
200 points
Redeeming TOWER Rewards
10% off
1500 points . $83 minimum spend
20% off
3,000 points . $166 minimum spend
$9 voucher
1500 points
$17 voucher
3,000 points
TOWER Loyalty Perks:
Member Start here
- 5 points per $2
- 10% off birthday voucher
- Free returns
Insider Reach 1,500 points
- 5 points per $2
- 15% off birthday voucher
- $9 tier reach reward
- Early access to sale
- Free delivery
V.I.P. Reach 3,000 points
- 10 points per $2
- 30% off birthday voucher
- $17 tier reach reward
- Early access to sale
- Access to exclusive events
- Access to giveaways
- Exclusive in-store promotions
TOWER Loyalty Perks:
Member Start here
- Early access to sale
- Member only competitions
Insider Reach 1,500 points
- $17 tier upgrade voucher
- 15% anniversary discount
- 15% birthday voucher
- Double points
- VIP event invites and launches
- Early access to limited drops
- Early access to sale
- Member only competitions
V.I.P. Reach 3,000 points
- $25 tier upgrade voucher
- 20% anniversary discount
- 20% birthday voucher
- Triple points
- VIP event invites and launches
- Early access to limited drops
- Personalised discounts
- Early access to sale
- Member only competitions
FAQs:
WHAT ARE LOYALTYPOINTS AND WHAT CAN I GET FOR THEM?
- You can use points as virtual currency to redeem discounts. Visit Redeem points to find out how exactly. Accumulating points allows you to reach higher tiers and unlock greater rewards.
HOW DO I REDEEM MY DISCOUNT CODE?
- Each time you make a purchase at tower-london.com visit the Redeem Points page. This code will be automatically generated onscreen ready for you to copy and paste into the promo code box on the checkout page.
WHAT DO PENDING POINTS MEAN?
- Pending points appear for 14 days to take into account returns and any other unforeseen circumstances and return windows.
CAN I CANCEL MY REWARDS IF I DECIDE NOT USE OR REDEEM ACCIDENTALLY?
- Active rewards expire if not redeemed and the points are returned to your points balance. Please note this can take up to 12 hours to process.
CAN I BE DEMOTED FROM A TIER BY REDEEMING POINTS?
- Members cannot be demoted from a tier if they redeem points which takes them below a tier threshold. Once you rank up a tier you will never drop back down below that tier you have earned.
WHAT IS THE DIFFERENCE BETWEEN ACTIVE POINTS & LIFETIME POINTS?
- Active points is the total number of points earned in the last 12 months. These points can be used to redeem credits under the redeem points section.
Lifetime points is the total number of points earned relating to your total spend since joining Tower Loyalty Program.
WHERE CAN I CHECK MY POINTS BALANCE?
- Simply log into your account and your current points balance will be displayed on your profile dashboard.
DO MY POINTS EXPIRE?
- Yes, active points expire after 12 months from your last purchase.
WHAT SHOULD I DO IF I THINK THERE IS AN ERROR IN MY POINT BALANCE?
- If you think your point balance is incorrect, please contact our support team on customer-services@tower-london.com.